FAQs
Common questions, clear answers.
Consultation, suitability, preparation, payments, and visiting the clinic. Each question has its own page, so you can share a specific answer with a link.
Still have a question?
Our concierge team answers privately, or you can raise it during your consultation.
Stem Cell Treatment: What is stem cell treatment?
It is a regenerative treatment that uses stem cells or cell-derived components to support repair, recovery, and cellular signaling.
Stem Cell Treatment: What can it help with?
It may support selected regenerative, wellness, and musculoskeletal concerns, depending on the patient's condition.
Stem Cell Treatment: Is it safe?
Safety depends on the patient's condition, comorbidities, and other factors. A consultation is necessary prior to the procedure. Our doctors in the clinic will review your medical history, symptoms, medications, and treatment goals before recommending treatment.
Stem Cell Treatment: Is there downtime?
Downtime varies. Some patients resume light activities shortly after treatment.
Stem Cell Treatment: When will I see results?
Results vary. Some patients notice gradual changes over weeks to months.
Stem Cell Treatment: Are there side effects?
Possible effects include soreness, swelling, bruising, allergic reaction, or lack of expected response.
IV Nutrient Treatment: What is IV Nutrient therapy?
It delivers selected vitamins, minerals, and fluids directly through an intravenous line to address specific concerns in the body.
IV Nutrient Treatment: How is it different from oral supplements?
IV therapy bypasses digestion, allowing increased and optimal levels of nutrients to be delivered to the body.
IV Nutrient Treatment: Who can benefit from it?
It may be considered for hydration, wellness support, fatigue, or selected nutrient concerns.
IV Nutrient Treatment: Is it safe?
Most IV nutrient treatments are safe, but you may need a consultation with our doctors prior to the procedure.
IV Nutrient Treatment: How long does it take?
Most sessions take around 30 to 60 minutes, depending on the formulation.
IV Nutrient Treatment: How often can I do it?
Frequency depends on your health status, goals, and our doctors' recommendation.
IV Nutrient Treatment: Do I need lab tests?
Sometimes. Lab tests may be recommended depending on the formulation and treatment frequency.
Chelation Therapy: What is chelation therapy?
It uses agents that bind certain metals in the body so they can be removed through excretion.
Chelation Therapy: What is it used for?
It is medically used for selected cases such as heavy metal toxicity or specific overload conditions.
Chelation Therapy: Am I a candidate?
Our doctors may request laboratory tests and review your exposure history, kidney function, and medical background. Safety depends on the patient's condition, comorbidities, and other factors. A consultation is necessary prior to the procedure.
Chelation Therapy: What are the side effects?
Possible effects include nausea, headache, and malaise. You will be monitored by a medical professional during treatment to minimize these.
Chelation Therapy: How many sessions are needed?
This depends on the indication, lab results, agent used, and our doctors' treatment plan.
Do I need a consultation first?
Yes. A consultation is needed to assess safety, suitability, and treatment goals.
Are these treatments for everyone?
No. Suitability depends on the patient's medical history and current condition.
Can these replace my current medical treatment?
No. These treatments should not replace proper diagnosis, medication, surgery, or emergency care.
What should I do before treatment?
Inform the clinic about your medical conditions, medications, allergies, supplements, and recent procedures.
What should I do after treatment?
Follow aftercare instructions and report unusual symptoms such as fever, severe pain, swelling, dizziness, or allergic reaction.
What payment methods do you accept?
We accept cash, bank transfer, and major credit or debit cards.
Do I need to pay before treatment?
Yes. Payment is required before the procedure, unless otherwise agreed with the clinic.
Do you require a deposit for booking?
A deposit may be required to reserve your appointment or treatment slot.
Are payments refundable?
Payments are generally non-refundable once the treatment has been prepared or started, subject to the clinic's cancellation policy.
Can I reschedule my appointment?
Yes. Please contact the clinic in advance if you need to reschedule your appointment.
How can I contact the clinic?
You may contact the clinic through 0966 954 3888 or 0966 954 1888.
Private Consultation
Begin with a private consultation.
RENEÚ will help determine whether a pathway is appropriate and what preparation or follow-up may be needed.